CONTACT US
Contact Us
We would love to hear from you.
At Kairova, customer satisfaction is our highest priority. Whether you have questions about a product, need assistance with an order, would like help selecting the perfect gift, or simply want additional information, our support team is here to assist you.
We are committed to providing professional, friendly, and responsive customer service to ensure that your shopping experience is as elegant and enjoyable as the products we offer.
Customer Support
Business Name:
Kairova
Address:
9415 Carré Duprat
Québec, QC G2B 3Y2
Canada
Email:
Phone:
(800) 465-2232
How Can We Help?
Our team can assist with:
• Product information
• Order status inquiries
• Shipping and delivery questions
• Tracking requests
• Return and refund assistance
• Exchange requests
• Gift recommendations
• Wholesale inquiries
• General customer support
Response Time
We strive to respond to all customer inquiries as quickly as possible.
Typical response times:
Email Support: Within 24–48 business hours
During holidays, promotional events, or peak seasons, response times may be slightly longer. We appreciate your patience and understanding.
Before Contacting Us
To help us assist you more efficiently, please include the following information when contacting our support team:
• Full Name
• Order Number
• Email Address Used for Purchase
• Detailed Description of Your Inquiry
Providing these details allows us to locate your order quickly and provide faster assistance.
Our Commitment
At Kairova, we believe exceptional customer service is just as important as exceptional products.
Every inquiry is handled with care, professionalism, and attention to detail. Whether you are shopping for a meaningful gift or selecting a decorative piece for your home, we are here to ensure your experience exceeds expectations.
Thank you for choosing Kairova.
We look forward to serving you and helping you celebrate life's most meaningful moments with elegance, beauty, and lasting memories.