Terms of Service

Last Updated: June 2026

Welcome to KairovaStore.

These Terms of Service govern your access to and use of the KairovaStore website, products, services, content, and related offerings. By visiting our website, browsing our catalog, or purchasing products from us, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website.

1. Overview

Throughout these Terms of Service, the terms "we," "us," "our," and "KairovaStore" refer to KairovaStore and its affiliates, operators, employees, contractors, and authorized representatives.

The terms "customer," "user," "visitor," and "you" refer to any person accessing or using our website.

By accessing our website or purchasing from us, you engage in our service and agree to be legally bound by these Terms of Service.

If you do not agree to all terms and conditions contained herein, you should not access or use our website.

2. Eligibility

By using this website, you represent and warrant that:

• You are at least the age of majority in your jurisdiction

• You have legal authority to enter into binding agreements

• All information you provide is accurate and current

• You will use the website in accordance with applicable laws

We reserve the right to refuse service to anyone at any time for any lawful reason.

3. Products and Services

KairovaStore specializes in decorative crystal-inspired gifts, figurines, keepsakes, and home décor products.

We strive to present products as accurately as possible.

However, we cannot guarantee that:

• Product colors will appear exactly the same on every screen

• Product dimensions will be perfectly represented on all devices

• Lighting conditions in photographs will exactly match real-world appearance

Because many products feature reflective crystal-style materials, appearance may vary depending on environmental lighting conditions.

4. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit quantities

• Discontinue products

• Modify product descriptions

• Update specifications

• Change pricing without prior notice

Such modifications shall not affect previously confirmed orders unless necessary to comply with legal requirements.

5. Pricing

Prices displayed on our website are listed in the applicable currency shown at checkout.

While we strive to maintain accurate pricing, occasional errors may occur.

If an obvious pricing error is discovered, we reserve the right to:

• Cancel the affected order

• Refuse fulfillment

• Contact the customer regarding available options

In such situations, customers will receive a full refund if payment has already been processed.

6. Order Acceptance

Receipt of an order confirmation email does not constitute acceptance of an order.

An order is considered accepted when:

• Payment has been successfully processed

• Inventory has been allocated

• Shipment preparation has begun

We reserve the right to decline or cancel orders for reasons including but not limited to:

• Suspected fraud

• Pricing errors

• Inventory shortages

• Violation of these Terms

7. Customer Account Responsibilities

If you create an account, you are responsible for:

• Maintaining account security

• Protecting login credentials

• Restricting unauthorized access

• Providing accurate information

You agree to notify us immediately if you suspect unauthorized use of your account.

8. Billing Information

You agree to provide complete and accurate information when making purchases.

Failure to provide accurate billing or shipping information may result in:

• Delayed shipment

• Order cancellation

• Payment verification requests

We are not responsible for delivery issues resulting from incorrect information provided by customers.

9. Intellectual Property

All content appearing on the KairovaStore website is protected by intellectual property laws.

This includes:

• Logos

• Graphics

• Product photographs

• Product descriptions

• Website design

• Branding elements

• Written content

No portion of our website may be copied, reproduced, distributed, or exploited without prior written authorization.

10. Prohibited Uses

You may not use our website:

• For unlawful purposes

• To violate regulations

• To infringe intellectual property rights

• To transmit malware or malicious code

• To collect personal information unlawfully

• To interfere with website operations

• To engage in fraudulent activity

Violation of these provisions may result in immediate termination of access.

11. Third-Party Services

Our website may contain links to third-party websites, payment processors, service providers, or applications.

We do not control and are not responsible for:

• Third-party content

• Third-party policies

• Third-party practices

Users should review the applicable terms and privacy policies of those providers.

12. Limitation of Warranties

Except where prohibited by law, products and services are provided on an "as is" and "as available" basis.

We make no guarantee that:

• Service will be uninterrupted

• Service will be error free

• Website availability will be continuous

• Results obtained from use will meet every expectation

13. Limitation of Liability

To the fullest extent permitted by law, KairovaStore shall not be liable for:

• Indirect damages

• Consequential damages

• Incidental damages

• Lost profits

• Lost opportunities

• Data loss

• Business interruption

Our total liability shall never exceed the amount paid for the product giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless KairovaStore, its employees, affiliates, partners, suppliers, and service providers from any claim, loss, liability, or expense arising from:

• Violation of these Terms

• Improper use of the website

• Violation of applicable laws

• Infringement of third-party rights

15. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described therein.

16. Force Majeure

KairovaStore shall not be liable for delays or failures caused by events beyond reasonable control, including:

• Natural disasters

• Government actions

• Labor disputes

• Transportation disruptions

• Internet outages

• Carrier delays

• Public health emergencies

17. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in Canada, without regard to conflict of law principles.

Any dispute arising from these Terms shall be subject to the jurisdiction of the appropriate courts.

19. Changes to These Terms

We reserve the right to update, modify, or replace any portion of these Terms of Service at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website after changes constitutes acceptance of the revised Terms.

20. Contact Information

KairovaStore

9415 Carré Duprat
Québec, QC G2B 3Y2
Canada

Email: support@KairovaStore.store

Phone: (800) 465-2232

We appreciate your trust in KairovaStore and remain committed to providing elegant crystal gifts and exceptional customer service.